PURCHASING AND ORDER PROCESSING: POSLAJU MALAYSIA

 

1.   PURCHASING AND ORDER PROCESSING: POSLAJU MALAYSIA

1.      Customer can purchase Pos Laju service by drops off the parcel at Pos Laju office, parcel hub or kiosk. Then, by providing the relevant information which is customer personal information, the parcel address, the weight and content in the parcel

2.      The staff will register that parcel in their system and after that the staff will provide a tracking number to the customer references after the customer completed the payment

3.      After that, the parcel will go to the sorting at warehouse where the staff will categorize the parcel conforming to the destination. The staff will scan the barcode that stated on the parcel using Motorola MCR3000R to ascertain to its destination.

4.      Meanwhile, the customer can track their parcel to know the progress by way of the company website by using the tracking number that given earlier.

5.      The parcel will move to a specific warehouse that close by the destination along with other parcels. The delivery man will deliver the parcel to final destination.

6.      When the parcel reaches the destination, the staff will require the recipient to sign relevant document and pass the parcel to the recipient. The staff will use smartphone that provided by Pos Laju to update the information that the parcel has safely reached at recipient. So that the customer or sender will get notify from Pos Laju that the parcel safely arrived.